Affiliates appear under wrong Tier

PHP affiliate script

Affiliates appear under wrong Tier

Postby ezyweb » Mon Jul 26, 2010 10:18 pm

I have some affiliates that appear under another affiliate that has nothing to do with them ... hence someone is getting the wrong commission .. how can this be fixed ?

Also .. is there going to be an update for the software ? I would really like something that is a little more intuitive in the backend, like Web 2.0 functionality.
ezyweb
 
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Re: Affiliates appear under wrong Tier

Postby support » Sun Aug 01, 2010 9:21 pm

ezyweb wrote:I have some affiliates that appear under another affiliate that has nothing to do with them ... hence someone is getting the wrong commission .. how can this be fixed ?

Also .. is there going to be an update for the software ? I would really like something that is a little more intuitive in the backend, like Web 2.0 functionality.


Hello,

the affiliates who appear under another affiliates are tiers.
For ex: an affiliate B registered under the affiliate A. Then if B receives a commission, then A will receive 10% from B's because it was A who brought B to the site. So then everything is correct.
support
 
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Re: Affiliates appear under wrong Tier

Postby ezyweb » Tue Aug 03, 2010 10:37 pm

I understand this ... what i am asking is how can I move these under the administration control panel, so the right affiliate, gets the right commission.
At present they are all getting wrong commisions, and I can't see how.
ezyweb
 
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Re: Affiliates appear under wrong Tier

Postby support » Wed Aug 04, 2010 9:32 pm

ezyweb wrote:I understand this ... what i am asking is how can I move these under the administration control panel, so the right affiliate, gets the right commission.
At present they are all getting wrong commisions, and I can't see how.



Why do you think they're getting wrong commission? Will you please specify what is happening?
support
 
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Re: Affiliates appear under wrong Tier

Postby ezyweb » Wed Aug 04, 2010 10:12 pm

I have attached an example which is my tier system ... it is all wrong as you can see.

Most of the marked ones should be main users, and then they can introduce other affiliates, only Office Stop has introduced 1 person.
Attachments
teir-error.jpg
ezyweb
 
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Re: Affiliates appear under wrong Tier

Postby ezyweb » Mon Aug 16, 2010 5:56 pm

I need an answer to this please ....
ezyweb
 
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Re: Affiliates appear under wrong Tier

Postby support » Mon Aug 16, 2010 8:34 pm

ezyweb wrote:I need an answer to this please ....


Hello,

sorry for the delay.

Will you please send us you ftp and http data to support@affiliateproscript.com and our dev crew will diagnose the issue.
support
 
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