Affiliate PRO F.A.Q. (Frequently Asked Questions)

[bengoshi]

Frequently Asked Questions

I just bought affiliate pro and I want to have two groups of affiliates – one get’s one affiliate percentage and the other gets another percentage. Is that possible?
In order to do that, you have to assign affiliates to different Levels in admin -> Manage Affiliates. For example set Affiliate1 to Level 1 and Affiliate2 to Level 2.
The same time in Product Group setup you have to put different commission rates for Level 1 and Level 2. After doing that Affiliate 1 commission will be calculated according to the settings in Level 1 of product group and for Affiliate 2 will be used settings from Level 2.


I wish to award my affiliates for my customers' registration. How can I do that?
In order to award your affiliates for registration you should do the following:
1. create a product group (for ex: 'registration group') and set the 'per sale $' the suitable amount, for ex $15
2. set this sum for all the 5 levels
3. Click 'add product group' and find the group id in the 'group manager' tab, for ex group ID 1
4. insert Affiliate PRO tracking code with the suitable parameters of group id and amount into the LAST PAGE of registration (where a client sees 'thank you for registration, please check your mailbox etc..')
(tracking code can be found in the bottom of the page http://www.affiliateproscript.com/doc/)
5. in admin-->system config --> transaction delay set the interval 5 or 10 minutes in order to prevent fraud.
6. click 'save changes'


I'm at step I’m creating database. How come I get this error:
"Error creating database with given name."
Most likely MySQL username/password provided on Step 1 does not have enough privileges to create new database.
Please create database using your MySQL control panel (provided by hosting company), grant all privileges for MySQL user you are using and then it should work without any issues.


Do I install it on my website/webhosting account or on a server?
Script should be installed on your website and it will be hosted on your server


I got the following error while activating a copy of affiliate pro for a client of mine:
“Please contact support@affiliateproscript.com with your original orderID to recover your CustomerId”
Please do following:
Login to activation server: http://www.softservice.org/activation/login.php
(use password reminder if you forgot password)
Delete previous activation (click on delete link)
After that previous installation will not work and you can use the same Customer ID (if you forgot your Customer ID you can find it after login into activation server as well) to activate it on the new server.


Is it possible to change the Affiliate ID? How do I do it?
It’s impossible


How to link to my web site? I already setup the affiliate but do not know how to link…
You may see it here
http://affiliateproscript.com/doc/
viewtopic.php?f=6&t=326


Can any other tracking method be implemented instead of cookie? IP, java and client server side
It is possible to make changes and include it but we do provide only cookie tracking method.


Is there an automatic optimization feature?
Yes. We have automatic merge of clicks daily


Can we insert optional data in the tracking code?
Yes, you can put additional information into the postback using &add_info parameter. More info could be found in Affiliate PRO Documentation, located in http://www.affiliateproscript.com/doc/


How can I access the admin are of Affiliate PRO Script?
The admin's panel after the installation is accessible by this URL: http://domain_name/INSTALLATION_PATH/admin/


How can I add manual sales?
See documentation here http://www.affiliateproscript.com/doc/A ... RO_doc.pdf
and open the page 15 you may see the detailed directions


How to link to my web site? I already setup the affiliate but do not know how to link…
You may see it here
http://affiliateproscript.com/doc/
viewtopic.php?f=6&t=326

* * *

Can the product become totally whitelabel?
Yes


Can you give us some references?
You may look it here: http://www.google.com/search?q=affiliate+pro+"Welcome+Page+"+"Join+Now"+"Products+available"


What sort of support can you provide?
We provide e-mail support: support@affiliateproscript.com and forum support: viewforum.php?f=6


Do you provide 60 day moneyback guarentee?
We provide 30 days moneyback guarantee


Why is your product cheaper than your competitors?
We do have the fair price and no extra pay


I forgot to install additional languages. How can I u\install it now?

in order to install the languages you should do the following:

1. choose the language from admin area (Admin Area -> Translation -> Create
new Translation) and push
"Create new translation" button.

2. In the window for editing language in the form "Import from .xls/.xlm
file:" choose the translation file and push "ipmort".

The translation files can be found in the installation package
affiliatepro/install:

affpro_ar_translate.gz
affpro_de_translate.gz
affpro_el_translate.gz
affpro_en_translate.gz
affpro_es_translate.gz
affpro_fr_translate.gz
affpro_it_translate.gz
affpro_iw_translate.gz
affpro_ja_translate.gz
affpro_ko_translate.gz
affpro_nl_translate.gz
affpro_pt_translate.gz
affpro_ro_translate.gz
affpro_ru_translate.gz
affpro_th_translate.gz
affpro_tr_translate.gz
affpro_zh_translate.gz

For economizing the space, each file is in the archive named gzip. Before
importing you shoud extract it.

3. After you finish 1 and 2 steps, activate the created language on the
page Translation (Admin Area -> Translation)



I want to make ALL my site and all the service commands in French/German/Spanish/Chinese etc…

There are Primary Language and Default Language concepts in Affiliate PRO Script.

Language code alpha2 by ISO 639 (the list of the two-lettered language meanings) for Primary Language can be set up in config/config.php.
It is English as the main language:
file config/config.php string #14:
define('PRIMARY_LANGUAGE', 'en');

Default Language – can be set up in Admin Area -> System Setup -> Site Config -> Default Language
It is also English by default. That’s why no one knows about Primary Language.

Default language – is the language which is used when the site is launched first time or if a person did not choose any other language forcibly.
Primary Language – is the strict code of the language for all the services.

Primary Language – can not be deleted in the menu Admin Area -> Translation (in order to be sure that at least one language exists and there will be no errors).
The Templates for Primary Language must always exist (the folder templates/en).

In that case, Primary Language – is the language which exists permanently. It is English in 99% But there are people who want to change it and they can do it in the following way:
1. Correct the PRIMARY_LANGUAGE in config/config.php
2. Rename the folder (or copy the data) templates/en to the folder for the new Primary Language.
For example, to make the language French you should copy the content of the templates/en to the templates/fr (templates/fr should be created before, of course).
3. In the Admin Area -> Translation switch off English language (Disable button on the left of "English").


I want to add custom fields to my script copy. How can I do it?
1) in the folder affiliate/ you should create the file named new.php with the following contents:
<?php
require_once('cfg.php');
//checkAccess('AFF');
starting();
$items = array();
$items[] = array("icon"=>"cases.gif","location"=>"index.php","name"=>getTranslateText(1));
$items[] = array("icon"=>"cases.gif","location"=>"news.php","name"=>getTranslateText(164));
$items[] = array("icon"=>"cases.gif","location"=>"termsofuse.php","name"=>getTranslateText(6));
$items[] = array("icon"=>"cases.gif","location"=>"products.php","name"=>getTranslateText(3));
$items[] = array("icon"=>"cases.gif","location"=>"tickets.php","name"=>getTranslateText(5));
submenu($items);

ending();
?>

2) in the folder templates/en/affiliate/ you should create a template new.html for the file the same as it was described in #1 with the following contents:

<p>Hello world</p>

3) Look to the created file in your browser:
http://you_site.com/affiliatepro/affiliate/new.php


The up menu is described in each of the php-file in the following block:
$items = array();
$items[] = array("icon"=>"cases.gif","location"=>"index.php","name"=>getTranslateText(1));
$items[] = array("icon"=>"cases.gif","location"=>"news.php","name"=>getTranslateText(164));
$items[] = array("icon"=>"cases.gif","location"=>"termsofuse.php","name"=>getTranslateText(6));
$items[] = array("icon"=>"cases.gif","location"=>"products.php","name"=>getTranslateText(3));
$items[] = array("icon"=>"cases.gif","location"=>"tickets.php","name"=>getTranslateText(5));
submenu($items);

If you need to add new item then do the following:
$items = array();
$items[] = array("icon"=>"cases.gif","location"=>"index.php","name"=>getTranslateText(1));
$items[] = array("icon"=>"cases.gif","location"=>"news.php","name"=>getTranslateText(164));
$items[] = array("icon"=>"cases.gif","location"=>"termsofuse.php","name"=>getTranslateText(6));
$items[] = array("icon"=>"cases.gif","location"=>"products.php","name"=>getTranslateText(3));
$items[] = array("icon"=>"cases.gif","location"=>"tickets.php","name"=>getTranslateText(5));
$items[] = array("icon"=>"cases.gif","location"=>"new.php","name"=>"My new page");
submenu($items);